Before you arrive
From the moment you arrive, you’ll find yourself immersed in warm hospitality. Here’s all the information you need to know before your visit.
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ARRIVALS
Upon arrival at Argyle International Airport in St. Vincent, guests are to proceed to the Sandals lounge. Your complimentary transfer to and from the resort will be arranged by Sandals.
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INCLUDED AIRPORT TRANSFERS
Round-trip transfers in air-conditioned buses, from Argyle International Airport in St. Vincent, are included. Weather permitting, guests booked in a butler-level room category have the additional option of a boat transfer along the beautiful coastline.
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BUTLER GUESTS
If you have booked a butler-level room category, you can expect unimaginably supreme standard of service and luxury from the moment you arrive. As part of the extra pampering, you can inform your butler about some personal preferences before you arrive at the resort. To do that, click here. As a butler guest, even your luggage gets special treatment. As such, make sure you have a name tag on all your luggage pieces, including your carry-on items.
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CHECK-IN / CHECK-OUTS
Check-in time is 3:00 PM. However, if you arrive before check-in, we'll hold your luggage so you can begin your all-inclusive holiday right away. Check-out time is 11:00a.m. If your flight departs later, you can also leave your luggage with us and spend as much time as possible beside the sea, soaking up the sun.
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PRIVATE CAR SERVICE
Private airport transfers are available at an additional cost for all guests. Please call 0800-742-742 or contact your travel agent for more information.
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CURRENCY
The Eastern Caribbean Dollar is the legal tender in St. Vincent. Some merchants may accept U.S. Dollars or major credit cards, i.e. VISA® or MasterCard®.
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CHARGE IT
Although everything is included, you may also want to enjoy optional on-site and off-site experiences, spa treatments, and make phone calls or purchases in our gift shops. We accept most major credit cards (MC, VISA and AMEX) at the spas, gift shops, photo shops, and the front desk. We also accept cash and Traveler's checks at the front desk, as well as cash at the gift shops.
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DRESS CODE
We have a wide variety of dining experiences, from casual to the ultimate evening out. Some of our restaurants have a recommended dress code, while others are relaxed. Please check the website and app for details.
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SAFE DEPOSIT BOXES
Safe deposit boxes are included in every room. Guests with jewellery and/or cash are advised to store all valuables in safe deposit boxes as Sandals cannot be held responsible.
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AVERAGE TEMPERATURES
Caribbean temperatures are warm year-round. Daytime average: 82°F, 28°C. Nighttime average: 72°F, 22°C. Light afternoon showers are common in St. Vincent as well, which can have a lovely cooling effect.
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DEPARTURES
We will coordinate the details of your departure transfer to the airport once you arrive in St. Vincent. If your plane leaves in the afternoon or is delayed, you're welcome to enjoy the amenities at Sandals St. Vincent Resort. Please contact the front desk if you have questions regarding a late check-out.
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WI-FI COVERAGE AND INTERNET ACCESS
Most public areas of this resort and all of the rooms have Wi-Fi coverage for your convenience. Instant access to the Internet may be obtained by simply connecting to the network.
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TIPS AND GRATUITIES
Tips and gratuities are strictly prohibited for all staff except personal butlers, spa personnel, and those providing service to our cabanas. In the event you wish to tip one of those team members, it will be greatly appreciated but under no circumstance will a tip be required or solicited.
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ELECTRIC CURRENT
Our guest rooms in St. Vincent are equipped with 220v and 110v outlets, with adaptors available as needed. Don’t worry about bringing your hair dryers; they’re already provided in every room.
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MEDICAL STAFF
There is a Registered Nurse on the premises at Sandals St. Vincent Resort with daily office hours. A qualified physician** is on call 24 hours a day for emergencies. If there is any prior medical history, medication that is needed or present illness Sandals should be aware of, please notify Sandals prior to your arrival.
**For an additional charge.
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GIFT SHOPS
Sandals St. Vincent Resort has a retail shop with high quality merchandise including clothing, souvenirs, tobacco and sundries. Duty-free shopping is also available.
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VISA & PASSPORT REQUIREMENTS
All travelers will require a valid passport. Please check for any other necessary visa or documentation requirements.
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WHAT TO BRING
Pack lightly; one large suitcase with a carry-on is ideal. Casual wear is perfect, except for formal nights, theme nights, and restaurants that require full-length pants and collared shirts; the dress code is listed under each restaurant description.
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PHYSICALLY CHALLENGED
Sandals will try to accommodate the special needs of guests to the best of our abilities. Sandals St. Vincent Resort can also provide special equipment. We must have approximately 60 days’ notice prior to your arrival to facilitate your requests. For a detailed list of available equipment and further information, please call Unique Vacations at 0800-742-742.
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SPECIAL REQUESTS
Gift items are available including flower arrangements, champagne and gift baskets. Items can be ordered by calling Unique Vacations at 0800-742-742.
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LAUNDRY AND DRY CLEANING
Sandals St. Vincent Resort provides optional laundry and dry cleaning services. Price lists and laundry bags are provided in every room. Notify housekeeping and your laundry will be returned within 24 hours, dry cleaning within 72 hours.
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SCUBA DIVING
Top-of-the-line equipment for scuba diving is available at the resort; however, you're welcome to bring your own. You must remember your diver certification cards to enjoy full diving privileges. If you have any contra-indications to diving you must have a doctor complete, sign and affix stamp/seal the physician section on the medical questionnaire form before you will be allowed to dive at any of our resorts.
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SANDALS MOBILE EXPERIENCE
Stay connected with the latest offers and promotions on property, browse resort experiences and island excursions, and instantly communicate with your personal butler.
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SANDALS FOUNDATION
The Sandals Foundation is dedicated to working closely with neighbours, civic leaders, employees, travelers and partners to harness resources, energy, skills and passion in our lasting commitment to the Caribbean. Learn how you can give back through programmes like Pack for a Purpose®, Reading Road Trip and more.
